Trade Operations Coordinator

Are you an admin superstar ideally with scheduling / dispatch experience?

Your new company
Join a business leader who have been operating for over 30 years undertaking residential and commercial plumbing, gasfitting and drainage services, as well as programmed maintenance and project management.

Your new role
Responsible for coordinating the administrative services of the trades business – plumbing, gasfitting and drainage. Coordinates and manages maintenance team jobs and liaises with customers. Manages trades maintenance issues, offering administrative support, and answering phone calls and general office duties.

  • Manages and oversees enquiries from customers, schedules, and despatches trades team to coordinate work and to answer and resolve queries
  • Debriefs trades team on completion of each job to ensure client satisfaction, conducts quality assurance checks and makes sure trades staff have completed work according to instructions
  • Enters trades tender and quotes pricing to Nimbus and sends to customers
  • Manages invoice queries from customers
  • Run front desk and receive all customers and visitors to the office
  • Responsible for managing the company and trades email in boxes and disperses as appropriate.
  • H&S duties and responsibility as required

What you'll need to succeed
  • Several years experience in a similar role
  • Background in scheduling and despatch functions is highly desirable
  • Experience in trades / construction or services industry is preferred
  • Excellent communication skills is paramount – both verbal & written
  • Professional and calm under pressure
  • Highly developed problem-solving skills
  • Strong customer service focus

What you'll get in return

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.


Job Type
Auckland CBD
Office Support

Talk to a consultant

Talk to Morag Menzies, the specialist consultant managing this position, located in Auckland
Level 12, HSBC Tower, 188 Quay Street

Telephone: 098841592