Customer Success Manager

Attractive salary + $20,000 bonus' pa. Brand new office. Be a part of shaping the future of this business.

Your new company

This property maintenance software company is looking to grow their Wellington based team. They have just moved into a modern and large CBD office space, where their vibrant and out-going team collaborate their expertise for constant growth of the business. Currently, they are operating in New Zealand with some of the leading NZ property management companies and will be looking to expand out into the Australian market this year.

Your new role

You will be responsible for driving success among the company's current customers by understanding their business needs and helping them to succeed. You will be rolling out software to the customers and their employees and sharing with customers data insights, software updates and new product features. You will also be working closely with the Sales team to support new customers and contract renewals.

What you'll need to succeed

  • Experience in building and maintaining relationships
  • An empathetic and positive attitude for customers
  • Account Management/ Relationship Management/ Customer Success/ Property Management experience (or something similar)
  • Strong ability to learn new software

What you'll get in return

  • Attractive base salary
  • $20,000 per annum bonus' (based on KPI's)
  • Collaborative team environment
  • Fun and outgoing work culture
  • Brand new modern CBD office
  • WFH flexibility
  • Opportunity to progress


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Aisha on 048863802.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #2632382

Summary

Job Type
Permanent
Industry
Technology & Internet Services
Location
Wellington
Specialism
Contact Centres
Pay
Base + Bonus
Ref:
2632382

Talk to a consultant

Talk to Aisha Nazar, the specialist consultant managing this position, located in Wellington
Level 9, 318 Lambton Quay

Telephone: 048863802