Customer Service Representative

Our clients are looking for Customer service representatives to join their Christchurch based teams.
We have various Full and Part-time Office support roles across Christchurch.
Call me to have a confidential conversation on 03 669 5509

We are currently recruiting for the following Customer Service / Call Centre positions:

CUSTOMER SERVICE REPRESENTATIVE
Hornby, Christchurch Permanent – FullTime $24.00ph

This hardware supplier is looking for a customer service representative to join their small Christchurch team. You would be liaising with clients throughout NZ to ensure a high level of service is provided.
  • Order processing, credit notes, quoting and pricing.
  • responding to website and email enquiries.
  • Liaising with merchants, trades (including professional plumbers, builders and electricians), councils and architects.
  • Ensuring prompt communication as required with internal customers (sales, marketing, logistics, procurement and operations) to manage issues in a timely manner
  • General administration and data entry.

What you’ll need to succeed:
  • Previous experience within a similar role would be advantageous – (Working for a hardware franchise, call centre or similar)
  • Excellent communication, both written and verbal.
  • Has a friendly, confident and personable phone manner.
  • Thrives in a small team environment.


CALL CENTRE REPRESENTATIVE
Papanui, Christchurch Permanent – FullTime $21.42ph

This telecommunications provider is looking for a friendly customer service representative to join their growing Christchurch team. You will be the key communicator between fibre technicians and clients/customers.
  • Inbound and outbound calls.
  • Dispatching Engineers.
  • Customer Service.
  • Coordinating engineer visits
  • Cancelling/Rearranging visits
  • Booking appointments.

What you’ll need to succeed:
  • Previous customer service experience required (Experience within a call centre would be advantageous)
  • Excellent communication, both written and verbal.
  • Has a friendly, confident and personable phone manner.


What you need to do now
If you're interested in any of these roles, click 'apply now' to forward an up-to-date copy of your CV, or call Nina on 03 669 5509 for a confidential conversation.
Alternatively, you can send me an email at nina.corazza@hays.net.nz [mailto:nina.corazza@hays.net.nz] to discuss what you’re looking for.
Check out all of our jobs on www.hays.net.nz

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #2627851

Summary

Job Type
Temporary
Industry
Manufacturing & Production
Location
Christchurch
Specialism
Contact Centres
Pay
Dependant of experience
Ref:
2627851

Talk to a consultant

Talk to Barbora Cedzova, the specialist consultant managing this position, located in Christchurch
Ground Floor, 131 Victoria Street, Christchurch Central

Telephone: 036695529

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