Customer Service Representative

This insurance provider are looking for customer service stars! Great pay + Work from home!
Your new role
Are you available to start a 6month contract on the 14th February?
This is a fantastic opportunity to work for a leading insurance provider from the comfort of your own home!

You will be the first point of contact for customers and clients, tailoring solutions to meet their needs and ensuring issues are resolved in a timely manner.
You must be approachable, friendly and professional in all interactions.

Key responsibilities:
  • Ensure accuracy of customer information.
  • Inbound and Outbound calls with new and existing customers and clients.
  • Provide excellent customer service experiences that exceed their expectations.
  • Data entry.

Hours:
Full time, 40hour working week.
Work 5days a week rostered between the hours of 8am-8pm

What you'll need to succeed

*Please note - this role is work from home, however you are required to visit the Christchurch office on occasion so you need to be within 1hour of Christchurch Central*
  • Previous customer service experience.
  • Strong computing skills and experience with Microsoft office suite.
  • Experience within the insurance and/or Finance industry (desirable)
  • Effective communication skills: listening, verbal and written.
  • A passion for helping people.
  • Exceptional attention to detail and accuracy.

Working from home requirements:
  • A suitable home office environment. (Laptop provided by company)
  • Broadband and unlimited data.

What you'll get in return
  • A highly competitive salary.
  • Fantastic training and upskilling opportunities.
  • Work from home.
  • Experience working within a leading insurance provider.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Summary

Job Type
Temporary
Industry
Insurance
Location
Christchurch
Specialism
Contact Centres
Ref:
2600612

Talk to a consultant

Talk to Casey Donnithorne, the specialist consultant managing this position, located in Christchurch
Ground Floor, 131 Victoria Street, Christchurch Central

Telephone: 036695509

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