Customer Service Representative

Customer Service Rep needed ASAP in CBD

Your new company
Work for a leading organisation within Property utility services. You will be converting hot call enquiries into leads. This role offers a competitive commission structure with employees reaching at least $60k per annum! Full training will be provided. Bright NEW modern office overlooking Victoria Park.

Hours: Monday-Friday 8am-8pm (rotating shifts) (with the occasional Saturday to earn some extra $$$)

Start Date: ASAP


Your new role
This is a fantastic opportunity for Customer Service operators! Our client facilities offers a gym membership, access to sauna, Friday drinks and an extremely competitive commission structure.

  • Provide quality customer service, answering customer enquiries, and asking questions to understand customer requirements and close leads.
  • Inbound & outbound calls and emails.
  • Answer questions about products or the company.
  • Achieve and exceed monthly KPI's.
  • Effectively handle customer complaints.
  • Ensure and review lead management system regularly to ensure customers are responded to within service level agreements.
  • Maintain a thorough understanding of products and services.
  • Work together with other colleagues from other departments to improve efficiency.


What you'll need to succeed
  • Fluent in English - Spoken and Written
  • Previous customer service experience
  • Sales experience
  • Positive attitude - Willingness to learn
  • Excellent communication and attention to detail


What you'll get in return
  • Impressive salary package $48K base + uncapped commission!
  • A salary review after 3 months
  • Full time permanent position which offers stability
  • Gym and Sauna on site
  • The opportunity to work with a great team
  • Drinks and social activities on a Friday
  • Pool table in the office
  • Bright new modern office


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #2667456

Summary

Job Type
Permanent
Industry
Property & Real Estate
Location
Auckland CBD
Specialism
Contact Centres
Pay
$48,000 + uncapped commission!
Ref:
2667456

Talk to a consultant

Talk to Hannah Forlong, the specialist consultant managing this position, located in Auckland
Level 12, HSBC Tower, 188 Quay Street

Telephone: 098841571

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