Customer Service Representative

Looking for Customer Service Representatives to join a fantastic team in Auckland Inner Suburbs

Your new company
A super exciting opportunity to work for a worldwide charitable organisation. A company that makes a real difference to the world!

They offer a fun environment with like-minded people who you would connect with remotely, they play games throughout the day to keep up the energy and have a break from it all, they have competitions & incentives and make good friends. You would be well supported in your new role with Senior Fundraisers and a Supervisor to offer advice and coaching support. The company are dedicated to making you be great at the job, and many people go on to more senior positions in the contact centre or in other areas of the team. They are striving for a team-player culture and to build on an exciting and fun team atmosphere.

Your new role
The basic idea of this role is to chat to members of the public over the phone about their life-saving charity work. It's awesome because they are essentially storytellers: they get to tell amazing stories about how we have helped people living in poverty, and how they can make a difference. It's really inspiring stuff. Being a charity fundraiser on the phones means they have spent the day raising funds for a worthy cause, not a corporate company, and i's a great feeling. They are feeling really lucky right now because they are also doing some amazing fundraising for other charitable organizations with whom they partner to support their cause.

What you'll need to succeed
  • Confident phone manner with a flair for talking with people.
  • Self-motivation with a drive to meet and exceed weekly targets.
  • Passion to inspire others to make a positive change
  • Ability to use scripts
  • Fun, bubbly, engaging and outgoing personality
  • Sales/fundraising or call centre experience will be prioritised

What you'll get in return
  • 40 hour a week permanent contract (with go-home early incentives & performance bonuses!)
  • Work 9 days get paid for 10 when you are doing well
  • WEEKENDS OFF: Monday to Friday (Typically 12pm - 8:30pm)
  • $913 a week plus additional performance pay
  • Career and Progression Opportunities
  • Full, Paid Training & Skill Development
  • One day a year volunteering for a charity of your choice – paid for as a normal day
  • Opportunity to work from home
  • Remote working options available (candidates with the right skillset)
  • Free drinks
  • Paid volunteer leave
  • Referral program

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to, or call Sarah now on 098841524.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.


Job Type
Charities & Not For Profit
Auckland CBD
Contact Centres
Base salary plus commission

Talk to a consultant

Talk to Sarah Lewis, the specialist consultant managing this position, located in Auckland
Level 12, HSBC Tower, 188 Quay Street

Telephone: 098841524